Dr. Eugene Nelson (2012) has done it. He has updated my foundational paradigm about quality by collapsing the four parts of the Quality Compass into the Triple Aim- outcomes, experience and costs.
Based on years of work, we finally can define what we mean by healthcare quality- better care, better health, lower costs. We can measure each element and we can monitor quality in real-time without bankrupting our organizations. Its easy... Until we try to implement it. When we begin to manage these values into existence and weave them into the DNA of every member of the organization, then it gets challenging.
For example, we know that indiscriminate use of antibiotics is bad, but if your patient's caregiver insists... We know that frequent trips to the ED are expensive, but try enforcing the out-of-pocket penalty. We know that EHRs are good for monitoring health outcomes, but who is going to convert all of the old paper records? Call MED+Works! We will support your office as you move forward toward improved quality and help you avoid the major setbacks associated with poor implementation.
Contact us 2 | Improve.
No comments:
Post a Comment
Post a Quality Management question or problem for us to solve. Or, post a solution that works for your healthcare organization.
Note: Only a member of this blog may post a comment.